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  2. Frequently Asked Questions

Frequently Asked Questions

  • Is it possible to have meals on a day trip?

    At this facility, you can enjoy "Unaju" (eel rice bowl) and "Oita Wagyu sukiyaki/shabu-shabu" during lunchtime!

    Located on Yunotsubo Kaido,…Continue reading
  • Please tell me the room type

    We have a total of seven rooms available: four Japanese-style rooms and three Japanese-style rooms with Western-style beds.
    It is a room ful…Continue reading
  • Do you have a bath in your room?

    There is one room with an open-air bath.
    Other rooms do not have a bath, so please use the private bath.
  • Is there a toilet in the room

    Available in all rooms.
  • Is there a refrigerator in the room

    Available in all rooms.
  • Please tell me the check-in/check-out time

    Check-in is from 3:00 PM to 8:00 PM, and check-out is at 10:00 AM.
    It may vary depending on the accommodation plan, so please check each acc…Continue reading
  • Please tell me about the amenities

    Each room is equipped with the following amenities.

    Hand towel/Toothbrush / Toothpaste/bath towel/shampoo/rinse/Body soap/Soap/yukata/Duvet…Continue reading
  • Do you have a humidifier and an air purifier?

    Air purifiers are installed in all rooms.
    Humidifiers are available for rent at the front desk.(Limited quantity)
  • Do you have indoor clothes (yukata)?

    Yes.We have small, medium, large and extra large Yukatas.
    Yukata for children is also available.Please ask us for the size detail at check-i…Continue reading
  • Can I smoke in my room?

    Non-smoking in all rooms.
    We have a smoking space outside, so please use it.
  • Can I extend my checkout time?

    I am sorry.Please check out by 10am.
  • Do you have a hair dryer in your room?

    A hair dryer is provided in each room.
  • Please tell me how to store valuables

    All rooms are equipped with safes for valuables.Please use it.
  • Is it possible to stay alone?

    This facility is basically for 2 or more people, but depending on the plan, it may be possible for 1 person to stay.
  • Please tell me what time breakfast is served

    Breakfast starts at 8:00 or 8:30.
  • please tell me the time for dinner

    Dinner starts at 6:00 PM or 6:30 PM.Ta
    We cannot prepare dinner after the time.The fee is non-refundable.Please understand.
  • please tell me the menu for dinner

    The menu varies depending on the accommodation plan, but we try to use fresh ingredients from Oita Prefecture and use local production for l…Continue reading
  • Please tell me the breakfast menu

    We will prepare a Japanese set meal.
    The nutritious dishes made with carefully selected ingredients, such as Koshihikari rice from Yufuin, f…Continue reading
  • Is it possible to bring in food and drink?

    You are welcome to bring food and drinks into your room.
    Please understand that you cannot bring your own food into the restaurant.
  • Can I eat in a private room?

    We have a plan where you can eat in a private room.
    Please understand that we cannot accept use other than the dedicated plan.
  • Can I add food

    You can add Seki horse mackerel, Seki mackerel sashimi, Bungo Beef steak, sashimi, etc.
    It cannot be added on the day.Please contact us at l…Continue reading
  • Do you have room service?

    We do not have room service.
  • Can I use Wi-Fi?

    Yes.Free wi-fi service is available in all rooms and area.
    Available with your smart phone, tablet and wi-fi equipped device.
    Connection set…Continue reading
  • Do you have a shop?

    We do not have a shop.
  • Do you have vending machines?

    We do not have vending machines.Please use the nearby convenience store (7-Eleven) or the paid drinks in the refrigerator in your room.
  • Do you have a coin laundry?

    We do not have laundromat.
  • Do you have hot springs?

    Yes.Available.The bath at this facility is fed directly from Yufuin Onsen (100% natural hot spring).
  • Please tell me the opening hours of the hot springs

    Available 24 hours a day, without time limits.
  • Please tell me the quality of the hot springs

    A simple spring with a pH of 8.0 that is gentle on the skin.
    【Efficacy】Atopy, eczema, neuralgia, beautiful skin effect
  • Do you have a private bath?how can i use

    This facility has 4 places (open-air bath x 2, indoor bath x 2), fresh private baths that can be used 24 hours a day.
    (There are no hot spri…Continue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.