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  2. Frequently Asked Questions

Frequently Asked Questions

  • Please tell me the room type

    There are 7 Japanese-style rooms and 1 Japanese-style and Western-style room with a bed, for a total of 8 rooms.
    It is a room full of the waContinue reading
  • Do you have a bath in your room?

    There is one room with an open-air bath.
    Other rooms do not have a bath, so please use the private bath.
  • Is there a toilet in the room

    Available in all rooms.
  • Is there a refrigerator in the room

    Available in all rooms.※Paid beverages available
  • Please tell me the check-in/check-out time

    Check-in is from 15:00 to 20:00 and check-out is at 10:00.
    It may vary depending on the accommodation plan, so please check each accommodatiContinue reading
  • Please tell me about the amenities

    Each room is equipped with the following amenities.

    Hand towel/Toothbrush / Toothpaste/bath towel/shampoo/rinse/Body soap/Soap/yukata/DuvetContinue reading
  • Do you have a humidifier and an air purifier?

    Air purifiers are installed in all rooms.
    Humidifiers are available for rent at the front desk.(Limited quantity)
  • Do you have indoor clothes (yukata)?

    Yes.We have small, medium, large and extra large Yukatas.
    Yukata for children is also available.Please ask us for the size detail at check-iContinue reading
  • Can I smoke in my room?

    Non-smoking in all rooms.
    We have a smoking space outside, so please use it.
  • Can I extend my checkout time?

    I am sorry.Please check out by 10am.
    ※Guests staying in a room with an open-air bath have the privilege of checking out at 11:00.
  • Do you have a hair dryer in your room?

    A hair dryer is provided in each room.
  • Please tell me how to store valuables

    All rooms are equipped with safes for valuables.Please use it.
  • Is it possible to stay alone?

    This facility is basically for 2 or more people, but depending on the plan, it may be possible for 1 person to stay.
  • Please tell me what time breakfast is served

    Breakfast is served from 6:30 am to 9:30 am.
  • please tell me the time for dinner

    Dinner time is from 18:00 to 21:00.However,the last start time for dinner is 19:30
    We cannot prepare dinner after the time.The fee is non-reContinue reading
  • please tell me the menu for dinner

    The menu varies depending on the accommodation plan, but we try to use fresh ingredients from Oita Prefecture and use local production for lContinue reading
  • Please tell me the breakfast menu

    We will prepare a Japanese set meal.
    The nutritious dishes made with carefully selected ingredients, such as Koshihikari rice from Yufuin, fContinue reading
  • Is it possible to bring in food and drink?

    Yes.You can bring in food and drink.
  • Can you accommodate food allergies?

    We can accommodate you if you consult us in advance.
  • Can I eat in a private room?

    We have a plan where you can eat in a private room.
    Please understand that we cannot accept use other than the dedicated plan.
  • Can I add food

    You can add Seki horse mackerel, Seki mackerel sashimi, Bungo Beef steak, sashimi, etc.
    It cannot be added on the day.Please contact us at lContinue reading
  • Do you have room service?

    We do not have room service.
  • Is it possible to have meals on a day trip?

    Yes.Even on a day trip, you can enjoy kaiseki cuisine at the restaurant.
    It is available for use from 11:00 to 14:00.
    We have a special planContinue reading
  • Can I use Wi-Fi?

    Yes.Free wi-fi service is available in all rooms and area.
    Available with your smart phone, tablet and wi-fi equipped device.
    Connection setContinue reading
  • Do you have a shop?

    We do not have a shop.
  • Do you have vending machines?

    We do not have vending machines.Please use the nearby convenience store (7-Eleven) or the paid drinks in the refrigerator in your room.
  • Do you have a coin laundry?

    We do not have laundromat.
  • Do you have hot springs?

    Yes.Available.The bath at this facility is fed directly from Yufuin Onsen (100% natural hot spring).
  • Please tell me the opening hours of the hot springs

    Available 24 hours a day, without time limits.
  • Please tell me the quality of the hot springs

    A simple spring with a pH of 8.0 that is gentle on the skin.
    【Efficacy】Atopy, eczema, neuralgia, beautiful skin effect

Reserve·Contact us

Please feel free to contact us if you have any questions.